proholidayrentals.com

Contact Details
Pro Holiday Rentals
Address:
Lynton House 7-12
Tavistock Square London - WC1H 9LT
United Kingdom
Email :
inquires@proholidayrentals.com
Phone :
448432892307

It is very important to us at Smart Luxury Rentals that you enjoy your holiday experience when booking accommodation through our site.
We want you to feel confident about your experience and trust that the holiday rental you select through our site will be as it is presented on the site. Smart Luxury Rentals can guarantee that your holiday will go exactly to plan.

Smart Luxury Rentals Rental Assurance:

If on arrival at your rental accommodation you find that it is materially different from the property described or displayed on our website at the time of booking, and you are unable to resolve the dispute with the property owner, you may choose one of the two claim options below:



- If you elect to stay in the rental property despite the property being materially different (as described below), and the owner fails to rectify the relevant problem(s) during your stay, Smart Luxury Rentals will rebate you up to a maximum of 30% of the nightly rental rate (up to a maximum of $8000) for the specific nights affected. Or;



- If you elect to source alternate accommodation due to the property being materially different (as described below) and the owner fails to rectify the relevant problem(s) during your stay, Smart Luxury Rentals will reimburse you for your alternative accommodation costs incurred by you up to a maximum value of $10,000.



For the purpose of the Smart Luxury Rentals Rental Assurance, a rental property will be "materially different" only if the published listing describes the property as having a pool, parking, air-conditioning, disabled access, washing machine, dishwasher or as sleeping a particular number of guests and those features are not available or not accurately described on our website.



Smart Luxury Rentals Rental Assurance is eligible for all the properties listed on our website